CALL 1 (888) MOULDEX | +1 (905) 660-6338

FAQ

CAN I BUY MOULDINGS ONLINE?
Samples can be purchased directly from our website.

WHY ONLY SAMPLES?
Our products are manufactured in 8' lengths. Carriers like UPS, FedEx and DHL are not too kind with large items. We have more economical options available.

While we would love to offer online ordering, we also take a personal approach to ensure you're receiving exactly what you're looking for.

DO YOU CHARGE FOR SAMPLES?
We do not but a nominal shipping fee applies.

ARE THE SAMPLES COATED?
Some of the profiles on our website are made to order and will ship as EPS samples for sizing purposes. We will also include a coated unit of another SKU for quality review as well.

HOW DO YOU SHIP?
We source a few different carriers on the most economical way to your destination.

WHERE DO YOU SHIP TO?
We ship worldwide with selected national and international carriers.

WHAT LENGTHS DO YOU MOULDINGS COME IN?
Our standard lengths are 8' but are fully customizable to greater or smaller sizes in an effort to reduce waste. Please contact us for a quote specialized for your needs.

DO YOU CREATE CUSTOM MOULDINGS?
It's one of our strong suits. While we have over 100 stock shapes that we manufacture regularly, we can turn out specialty designs quickly and cost effectively. Please contact us for a quote.

IS THERE AN EXTRA COST TO PRODUCING CUSTOM MOULDINGS?
No. If you were take a 6” x 2” stock profile and order a custom one with the same dimensions, the price would be the same though some exceptions apply.

CAN YOU MAKE ARCHES?
Yes. We can make arches for any one of our profiles as well as custom designs. We also manufacture circles, ellipticals (ovals) and bow arches too. 

CAN I VISIT YOUR SHOWROOM?
Absolutely.

HOW DO I CHOOSE THE RIGHT TRIM AND SILL COMBINATION?
Talk to us. We have been in business since 2001 and have designed many different projects in every style from traditional to modern.

DO YOU HAVE DESIGNS I CAN SELECT FROM?
We do. Each of our products have suggested combinations within their respective page. These are best viewed on a desktop.


DO YOU OFFER RENDERINGS?
We do. Please email with a photo of your project and contact details to discuss your design. 

WHAT COLOURS DO YOU MOULDINGS COME IN?
Our exterior mouldings are cement gray while interior is plaster white. You can select the colour of your choice as well as texture. They are applied once they have been installed.

HOW CAN I ORDER?

  • Call us at 1 888 MOULDEX
  • By email

IS THERE A MINIMUM ORDER?
There is no minimum order. If you want one piece, we'll ship you one piece. Though it may be costly to do so.

WHAT DO YOU NEED TO QUOTE OUR PROJECT?
We can quote you in many ways.

If you are local, we can come directly to your project and meet with you, completing site measurements while we are there. Or you can visit us during business hours.

We can also quote with properly scaled PDF or AutoCAD drawings as well. Digital formats can be emailed here.

WILL YOUR MOULDINGS CRACK?
All mouldings are susceptible to cracking. With the use of our dense EPS core, they're less likely to do so than other market alternatives. 

HOW DO I INSTALL YOUR MOULDINGS?
Although we recommend hiring a professional for installation, they can be installed on your own. If you have further questions, please call us at 1 888 MOULDEX.

ARE YOUR MOULDINGS DURABLE?
Don’t let EPS fool you. Our mouldings have been proven to stand up to heat, cold, rain, snow, hail and high winds. And we have the track record to prove it.

WILL YOUR MOULDINGS ROT?
Our mouldings are made of 100% inorganic materials which means they are not susceptible to rot or damage caused by nature.

ARE YOUR MOULDINGS ENVIRONMENTALLY FRIENDLY?
Yes! They are definitely tree-savers.

ARE YOU ENVIRONMENTALLY FRIENDLY?
Yes! We produce very little waste to begin with. Plus, we go to great lengths to work with major recycling plants that take back any material we don't use. Products that get made from our waste serve many industries from retail to construction.

SHOULD I PAINT YOUR MOULDINGS BEFORE INSTALLING?
You definitely need to paint our mouldings with a high quality smooth or textured paint in the colour of your choice AFTER they are installed. This makes for a more much consistent finish.

If you have any questions that we have not covered, please email here.